Quickstart: Impact Team Assistant

Overview

As part of the Royal Borough of Kensington & Chelsea’s Quickstart Scheme, we are looking for an energetic and organised team member to provide company wide- support, with a  focus on our Impact programmes.

This role will suit a team player who is passionate about social impact, sustainable design, and customer service, who can join us for a period of at least 6 months.

With support and leadership from the Community & Outreach Manager, you will assist in delivering our impact programmes, and support activity in our showroom. With these learning experiences and skills, you will be in a better position to move on to your next career step; Goldfinger will support you with this transition as appropriate.

This role is offered as part of the Royal Borough of Kensington & Chelsea’s Quickstart Scheme. In order to be eligible for this role, you must be:

•  16-30 years old
•  Unemployed, or in low-wage or insecure employment
•  RBKC resident / RBKC care leaver / RBKC school leaver

Reports to: Community & Outreach Manager
Direct reports: n/a
Working pattern: 25 hours to be worked across 3 days a week, including regular weekend work
Contract length: 6 months, with possibility of extension
Salary: London Living Wage
Location: Goldfinger Showroom, 13-15 Golborne Road, W10 5NY
Recruitment Timeline:

• 8th January – Deadline for applications
• W/C 15th January- Interviews held
• 18th January – Offer made
• 30th of January- Position start date

Impact

• Support our impact team to successfully deliver our outreach activities
• Assist with the planning and running of Academy events, craft classes, traineeships, and courses, including:
• Distribute invitations to our events both in person and electronically
• Create visuals for our programme using Photoshop or Canva
• Upkeep list of contacts to local schools, community and youth groups using our CRM system
• Assist with purchasing for Impact programmes
• Basic bookkeeping in accordance with our finance systems
• Assist in the delivery of Academy programmes including workshop group visits and craft classes
• Assist with creating feedback forms and monitoring social impact
• Support the coordination of our monthly People’s Kitchen service by;
• Assisting with onboarding volunteers to People’s Kitchen
• Liaising with People’s Kitchen volunteers to coordinate volunteers for each service

Showroom and Retail

• Act as a brand ambassador for Goldfinger while working in the Goldfinger showroom and at pop-up events, with excellent brand awareness, product knowledge and customer service
• Greet and engage with customers, process retail transactions in store and at pop-ups, including gift wrapping items as needed
• Support in-store ‘happenings’ and collaborations, support ‘pop-up’ events

Other

• File management on Google Drive, ensuring files are organised efficiently
• Occasional assisting with photoshoots (for example buying props or clearing showroom)
• Attending Goldfinger events and capturing content for social media
• Other tasks as they crop up

Essential skills, experience and qualifications

• An energetic individual, keen to contribute ideas and enhance processes
• Keen to learn about how a design based social enterprise works
• An interest in sustainability and positive social impact
• Organised, detail-orientated with the ability to manage multiple projects
• Friendly, enthusiastic and positive attitude.
• Confidence working across IT suites, including a good knowledge of Microsoft Office and Google Suite (or a willingness to learn)
• Ability to work independently and as part of team
• Strong communication skills
• Some customer service or front of house experience

Desirable skills, experience and qualifications

• Experience of working within the charitable/ not for profit sector
• Experience of workshop facilitation / teaching
• Experience with using multiple software packages (Gsuite, Xero, Shopify, Podio, Adobe Creative Suite)
• Lived experience / familiar with the locality (Kensington and Chelsea, specifically Golborne
  Ward)

TO APPLY

Please email your CV, a cover letter (no more than 2 sides) outlining how you meet the person specification to admin@goldfinger.design by midnight on 8th January. For further information or to organise an informal phone call about the role, please email admin@goldfinger.design.

Goldfinger is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

The perks of working at Goldfinger:

• Goldfinger is proud to be a London Living Wage employer.
• Become part of a personable, visionary team creating huge positive impact on a daily basis.
• Professional development opportunities including our digital learning programme.
• Staff discount across our sustainable design shop and Academy classes.
• Staff discount in our on-site Sicillian cafe, Panella, known for its excellent coffee, delicious Sicilian dishes and vibrant community spirit.
• Unique working environment, based at the foot of the iconic Trellick Tower, on Golborne Road and a stone’s throw from Portobello Road.
• Regular social events.
• Volunteer opportunities including delivering meals for our community via People’s Kitchen: To Your Door.
• This role may lead to further opportunities at Goldfinger.
• Additional ad-hocs hours may be available.