Business Development Manager (EU based)

About the role:

We are looking for an experienced, organised and friendly Business Development Manager with significant knowledge of the waste industry to develop our European presence. Working within the commercial team, this role will work across the sales pipeline and be responsible for hunting and nurturing leads in Europe. The ideal candidate is an entrepreneurial individual who enjoys thinking like a business owner. The purpose of the role is to accelerate Greyparrot’s growth in mainland Europe, developing, maintaining and nurturing relationships with stakeholders at different levels, inputting into technical conversations with the product team and leading negotiations. This role suits someone who enjoys building relationships and is driven by the desire to provide excellent customer service whilst identifying upsell opportunities. Fluency in a European language is required.

Please note: This role is open to contractors and those looking for full time employment. This role is not open to recruiters.

A typical day in this role looks like:

• Managing relationships with customers and partners to build continued customer success and long term collaboration
• Building and executing an account-specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and account planning sessions
• With support from the Customer Success team, managing a portfolio of accounts with a focus on renewals and up-sell conversations
• Winning new business to support company OKRs
• Shaping commercial proposals, presentation pitches, contracts and negotiating with prospects and potential partners
• Interacting with the customer success and product teams to relay key customer insights
• Collaborating with trade associations, policy makers and NGOs
• Gathering competitor intelligence & information
• Traveling to clients in their facilities across Europe as needed to support the growth of the territory.

Requirements:

• 2+ years recent experience in the EU in a waste or recycling environment as an account manager, commercial and/or sales role
• Experience building commercial propositions and client presentations
• Excellent communication and interpersonal skills
• Comfortable with a fast-paced environment, ambiguity and changing requirements
• Ability to flourish with minimal guidance, be proactive, and handle rapid change
• Detailed oriented, structured and must be able to self-manage
• Passion for addressing the waste crisis or other environmental issues
• You speak another language e.g. German, Italian, French, Spanish

• Experience with owning EU book of business with targets on net retention with main KPIs on low churn and expansions: Upsells & cross-sells
• Knowledge of ESG and wider sustainability initiatives