Closed | Full time, London

Office Manager

Posted: 14/05/21 | Deadline: 16/05/21

From Goldfinger: 

The Office Manager is the engine room of Goldfinger: a central role that combines day-to-day management of the core operational functions of the organisation with the sound delivery of our social mission. This fast-paced, varied role is a unique opportunity for a strategic and compassionate individual to have a huge social
impact, alongside overseeing our small but mighty team of ten.
Operational responsibilities include: office, finance and HR management, HSSE and legal compliance, risk management and first point of contact for all customers, clients and
general enquiries.

Community responsibilities include: fundraising, partnership building and overseeing the coordination and delivery of the learning, community and volunteer-led programmes.

Reports to: CEO

Direct reports: Finance Controller, consultants i.e. Accountant, Fundraising, HR, Legal

Working pattern: Full-time, flexible working considered

Salary: £30-35k FTE, depending on experience

Location: Flexible- Remote and shop-office based (min. 1-2 days a week in the office)

Roles and Responsibilities

Finance and Governance

  • Some financial management experience including preparation of reports and budgets, cashflow management
  • Streamlining financial processes across our software (Xero, Shopify and Podio)
  • Creating and managing project budgets
  • Risk management including assurance of HSSE and legal compliance

Office and Operations Management

  • Facilities management
  • Operations management of co-working office and woodwork workshop
  • Cross-departmental communication and coordination
  • Management of all incoming enquiries across phone, email, and in person when working in the showroom
  • Team meeting management including creating agendas and circulating minutes
  • Ad-hoc support to the CEO
  • Ad-hoc event and showroom support

HR Management

  • Recruitment, onboarding, contracting and inducting
  • Managing confidential staff data
  • 1:1 line management
  • Team training as required
  • Professional development coordination including managing ‘Lockdown Learning’,
  • our online team workshop programme
  • Team culture management and wellbeing support
  • Coordinating socials, birthdays and extra curricular opportunities.

Business Development and Fundraising

  • Seeking fundraising and development opportunities
  • Report writing
  • Stakeholder liaison
  • Strategic support including management of Advisory Group meetings and weekly
  • management meeting

Person specification


  • ● High-level office management experience
  • HR and line management experience
  • Proven analytical, numerical and IT skills
  • Attention to detail
  • Excellent written and verbal communication skills
  • Ability to connect with multiple staff, stakeholders and beneficiaries
  • Ability to manage a varied work-load with competing priorities
  • Strategically minded
  • Resourceful and adaptable
  • Empathetic and supportive
  • A commitment to sustainability and positive social impact
  • Interest in design, making and sustainable furniture


  • Experience of financial management
  • Experience of working in the design industry
  • Experience of working within the charitable / not for profit sector
  • Experience of writing fundraising bids
  • Experience with using multiple software packages (Gsuite, Xero, Shopify, Podio)

The perks of working at Goldfinger

  • Become part of a personable, visionary team creating huge positive impact on a daily basis
  • Professional development opportunities including our monthly digital learning programme
  • Sustainability and design-thinking learning opportunities
  • Staff discount across our sustainable design shop and Academy classes.
  • Staff discount in our on-site Sicillian cafe, Panella, known for its excellent coffee, delicious Sicilian dishes and vibrant community spirit
  • Unique working environment, based at the foot of the iconic Trellick Tower, on Golborne Road and a stone’s throw from Portobello Road
  • Competitive salaries with room for growth
  • The Company is open to the possibility of offering share options in the future for this role
  • Flexible working
  • Regular social events
  • Volunteer opportunities including delivering meals for our community via People’s Kitchen: To Your Door


Application Deadline: Sunday 16 May at midnight
Interviews: 12-21 May
Start Date: Asap
*Interviews arranged as they come in so early applications are advised


Please email your CV, a cover letter (no more than 2 sides) outlining how you meet the person specification, and a 2 minute video introducing yourself and explaining why you
would be suited to the role to:
Candidates are also invited to complete an optional equal opportunities monitoring form to help us monitor our ability to reach a diverse range of candidates. If you complete a
monitoring form it will be kept separately from other information submitted and does not form part of the application process. Our candidate privacy policy can be accessed here.
Successful candidates will be invited to a first round interview, conducted over Zoom, which will involve a short task. Selected candidates may be invited for a second interview on site at Goldfinger, 13-15 Golborne Road, London W10 5NY.
For further information or to organise an informal phone call about the role, please email
Goldfinger is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender
reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin,religion or belief, sex or sexual orientation.

Goldfinger factory logo

Goldfinger Factory

Goldfinger crafts quality bespoke furniture and homewares from reclaimed and sustainable materials. We are an award-winning social enterprise working for the good of people and the planet. Our team’s craftsmanship is proudly on display at some of the UK’s leading names: John Lewis, Gail’s Bakery, Tom Dixon, Whistles, Leon and Inhabit Hotels. Our excellent artisans and apprentices also design and craft for private residents and in collaboration with celebrated interior designers and architects.

To Apply: